Abstract
There is no difference, at least in principle, between control of administrative systems and control of other systems. The purpose of a control procedure is to specify the way in which the behaviour of a system can be affected. The controller of the system scrutinises information about the performance
of the system and every so often he has to make a decision, namely, to choose between several courses of action open to him. This decision is transmitted to the system with the expectation that it will react in a certain way. This cycle of events monitoring and evaluation of the system’s behaviour, followed by a decision for corrective action is the essence of the control process, irrespective of whether it is control of inanimate systems or managerial control of industrial enterprises.
Download PDF