NC State
S. Eilon. The future of control procedures for management. In Papermaking Systems and their Control, Trans. of the IVth Fund. Res. Symp. Oxford, 1969, (F. Bolam, ed.), pp 690–711, FRC, Manchester, 2018.


There is no difference, at least in principle, between control of administrative systems and control of other systems. The purpose of a control procedure is to specify the way in which the behaviour of a system can be affected. The controller of the system scrutinises information about the performance

of the system and every so often he has to make a decision, namely, to choose between several courses of action open to him. This decision is transmitted to the system with the expectation that it will react in a certain way. This cycle of events monitoring and evaluation of the system’s behaviour, followed by a decision for corrective action is the essence of the control process, irrespective of whether it is control of inanimate systems or managerial control of industrial enterprises.

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